Dale Fuller of Borland talks with Wiliam Holstein of Chief Executive magazine about how China and India are comparing in the ability to offer technical labor contracts. A government official in China is said to have declared "everyone will be speaking English within 20 years." India has the advantage in longevity and western exposure, but China has the advantage in being able to leapfrog over those early lessons and implementations. Surprising: "China is a little bit lower-cost than India. But I don't think that will last for long." Interesting: "Between the two cultures, there are some distinct differences. One is that we see more and more services going into India, the complete service, everything from consulting services to a full customer center where you have your phone systems set up with people answering them. It's all tied together. Having been established for a while, the Indians have a methodology and a process that's very familiar to those of us in the Western world." Noteworthy: "(Q) Isn't some of this work too complicated to be outsourced or offshored? (A) Yes, the environments are more complex. There are multiple platforms, or different kinds of computer systems, and they have to work together. It's a lot more complex. The notion that you can make all that work well together by taking your secret sauce and giving it to someone else just doesn't make sense."